How Do I Pause Outreach Until a Particular Day and Time?

Outreach can be paused until a particular day and time on either the campaign or project level.

To pause outreach across an entire project, click on the '...' against your chosen project to access the 'Project Settings'.

 

Project Settings - dots.png

 

From here, you can toggle outreach 'off' and 'on'. You can also set a specific date and a time for outreach to start sending again. When you have finished adjusting the settings click 'Save'.

Please note: when pausing outreach until a specific date, you do not need to toggle outreach off. Your project and campaigns within the project will appear with messages letting you know that outreach has been paused.

 

Project settings outreach.png

 

To pause outreach on a campaign until a particular day or time, go to the Campaign Settings for the campaign in question. Click on Outreach Schedule. You’ll see a section labelled 'Pause Outreach Until'. Click the empty box and choose the date you’d like to pause outreach until and set the time. Be sure to 'Save' your settings.

Please note: when pausing outreach until a specific date, you do not need to toggle outreach off. The campaign page will display the date that outreach is set to resume on. 

 

Pause outreach until.png

 

You can check the date and time that your outreach has been paused by hovering over the yellow dot on your campaign. 

Outreach schedule.png

 

If you choose to pause outreach at both the project and campaign level, the settings used for the Project will take priority. 

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