Creating and Accessing Your Global Outreach Templates

Global Outreach Templates are custom templates that are accessible across every project and can be used in any campaign. 

To create a Global Template:

  • Go to Settings at the top right, and select 'Outreach Templates' (you must be logged in as an Admin). 

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  • On the Global Templates page, make sure you select the tab for 'Global Outreach Templates'.
  • Click '+New Global Template' in the top-right.

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To edit your Global Templates:

  • Make sure that 'Global Outreach Templates' tab is selected when on the Global Templates screen.
  • Click the 'Edit' button in the Actions column next to the Global Template you need to make changes to.
  • Be sure to 'Save' when you are finished making your changes.

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To add your global templates to a campaign:

  • Go to campaign settings, and click 'Templates & Email Sequence.' (See: How do I return to my email templates?
  • On 'Templates & Email Sequence', select '+Add Attempt #1'. 
  • On the right side of the screen is your Template Library, along with the templates assigned to the current project, templates from This Project, Other Projects, and your Global templates. Click the Global tab and you'll see all your global templates. 
  • Click on the desired template to add it as your Attempt #1 and be sure to save!

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