What is the difference between the Master Inbox and the Project Inbox?
The Master Inbox provides a centralized view of all conversations across your projects. Here, you can also access and manage your interactions with CRM Partners, ensuring seamless communication in one place.
You can reply, add tags, add tasks, archive emails. and more inside of the Master Inbox.
Note: All User and Email Account privileges still apply. To read more about this, please visit this Knowledge Base article.