Customizing Your Reports
As an Admin, you can customize your reports by visiting 'Report Settings' in the top right navigation bar.
Under ‘Reporting Customization’ you will have the option to personalize Client Reports with your company information.
Customization can take place on two different reports:
Client Report
Allows you to show your clients how long certain tasks normally take without using a tool like Pitchbox, so reflect the manual time estimation in your reports, not how long it took you in Pitchbox. You can toggle Display Time off as well. (Example: Creating a campaign may take 20 minutes outside of Pitchbox, where as creating a campaign takes only a few minutes within the tool)
Team Performance
Allows you to adjust whether work completed by deleted users is included in your team performance report.